The Rim Internet Services E-Mail Filtering

Web Site Services	Setting up E-Mail Filters Windows 98 & Windows XP Thank you for Choosing The Rim Internet & White Mountains Online for your Internet Services.	The Rim Internet Services checks all incoming and outgoing e-mail for viruses to protect our clients and their contacts against most KNOWN viruses.
	Thank you for visiting The Rim Internet & White Mountains Online.
Introduction	Most spammers steal service from ISPs Almost every spammer steals service from ISPs or other businesses! Most spammers "hijack" the mail server of an unsuspecting company. The small percentage that do not either use the mail server of their ISP or send E-mail directly from their computer. Either way, the ISP TOS (Terms Of Service) almost always prohibits sending of unsolicited commercial E-mail.

We have always protected our clients	The Rim Internet Services complies with the requirement of being a closed server. This means if your not an e-mail client of The Rim Internet our server will not send or forward mail from our system, as well as except mail to our system without a proper e-mail address. Unfortunately not all mail servers comply with this requirement and it seems most spam comes from open relay mail servers. Hackers will look for these non-compliant systems and send out spam on theses systems.
	Frequently Asked Questions
Spam & Spam Filters	What is SPAM? SPAM is basically junk e-mail. Who sends SPAM? SPAM is sent by people known as Spammers, who buy e-mail addresses from companies and attempt to sell you a product by sending you solicited e-mail. What are Cookies? Cookies are temporary internet files that are downloaded and stored on your computer for various reasons, such as to save passwords, personal information, information pertinent to the site itself, and to load the page faster because the necessary files are already on your computer. How do they get my e-mail address? Your e-mail address is given out in number of ways and each have various ways of protecting your privacy: by submitting your e-mail address to web pages that ask for it. Through the use of temporary internet files stored on your computer called cookies, that can be read and saved. Through spyware/adware/viruses that can find their way onto your system in various ways. By subscribing to different e-mail newsletters How can I prevent SPAM? You can prevent SPAM e-mail by not giving your e-mail address out to people you don’t know. You can invest in some SPAM protection. Use an active and updated Virus Scan such as Norton Antivirus or McAfee. Use an active and updated Spyware/adware protector program, such as Ad-Aware or Spybot. You can attempt to unsubscribe if you are already receiving them, but beware, depending upon the ethics of the company, they may in turn sell your e-mail address to another company, or simply ignore your request. You can also set up mail rules that filter your e-mail as it comes in or before it even reaches your computer, see instructions below to create the rules through Outlook Express or our own Web E-Mail server. How do I set up mail rules for other e-mail programs/client such as Netscape, Eudora, or Mozilla? Depending on the program, we may need you to bring in the computer for us to take a look at, as Outlook Express is the primary e-mail client we support. What is Spyware? Spyware is a type of software that can do various things according to how they were created, but mostly they are used to collect data from your machine whenever you visit their site, such as contact information and where you have been. What is Adware? Adware is essentially the same thing as Spyware, with the exception that it normally just implements pop-up ads whenever you visit web sites. Setting up E-Mail Filters Windows 98 & Windows XP Step 1: Open Outlook Express Step 2: Click on Tools at the Top Step 3: Move the cursor down to Message Rules Step 4: Click on Mail Step 5: Now if this is the first time for a message rule it will automatically bring up the wizard for the new Mail rule. Otherwise you will need to click on New. Step 6: Now in the first section where it says “Select the Conditions for your Rule:” Check the box where it says, “Where the Subject line contains specific words” Step 7: Under the second section put a check in the box that says “Move it to the specified folder” Step 8: Next click on the link in the third section that says, “contains specific words” Step 9: Now in the first white box type in “SPAM”, press add, and then press “OK” Step 10: Click on the link on the next line that says, “specified” Step 11: Now click once on “Local Folders” and click on the button to the right that says “New Folder” Step 12: Type in “SPAM” and press “OK” then “OK” again Step 13: Under Section 4 Type “SPAM Rule” and press “OK” then “OK” again. Now any mail that you receive that contains the word SPAM in the subject will automatically be sent to the SPAM folder for you to view at a later time. You can use another method which may be more precise, where all e-mail will be sent to the Deleted Items, excluding the e-mail in your address book that you add to the safe list. Repeat Steps 1-5 from the SPAM rule setup above. Step 6: Now in the first section where it says “Select the Conditions for your Rule:” Check the box where it says, “Where the From line contains people” Step 7: In the next section put a check in the box where it says “Stop Processing More Rules” Step 8: In the third section click on the “contains people” link to add people to your safe list. Step 9: Click on the “Address Book Button” Step 10: Click on the first name in the list to highlight it, then scroll to the bottom of the list and press the shift key and the left mouse button, and it should highlight the entire list. Then click the “From” button to add all the highlighted people to the safe list, then press “OK” and “OK” one more time to save the changes. Step 11: Now under Section 4, change the name of the rule to “Safe List Rule #1” and press “OK” Step 12: Now click on “New” to create another rule. Step 13: Under the first Section put the check mark in the box labeled “For All Messages” Step 14: Next under the second section put the check mark in the box labeled “Delete It” (Now it merely sends the mail to the Deleted Items Folder, so you can review them at a later date) Step 15: Leave the third section alone, and rename the rule under section four, “Safe List Rule #2” and press “OK” Step 16: Now in the list There should be 2 rules: Safe List Rule #1 & #2. Make sure that they are in that order, 1 then 2, otherwise it will delete all your messages. Now press “OK” Now any e-mail received from addresses not in your safe list from your address book will be sent to the deleted items. If you need to add a new address to the safe list, click on the Safe List Rule #1 and click “edit” under the “Message Rules” window and repeat Steps 8 & 9 then find the new address and add it to the list and press “OK” to save all the changes. You can also filter your e-mail through our Web Mail on www.therim.com. The only drawback to using the web mail features are that they are applied directly on the server in your account, therefore any filters you specify on your account such as moving the SPAM to another folder, will not be downloaded to your computer. You will have to login to the Web Mail and review those messages to prevent from reaching your limit of e-mails or size on the account. Step 1: Go to “www.therim.com” Step 2: On the left side click on “Web E-mail”. Step 3: Type in your “e-mail address” and “password” and press “Log In” Step 4: Once it logs in, click on the drop down menu at the top right corner that says “Options and Settings” and click on “Filters” Step 5: Click “add” on the new pop-up window Step 6: Besides Select a Field put the dot next to “contains” Step 7: In the drop-down menu next to “contains” select “Subject” Step 8: Under the phrase box type in “SPAM” Step 9: Click “Add Condition” Step 10: Click on “Subject contains SPAM” to highlight it Step 11: Under the Filter Action section click on the drop-down menu and click “Move the Message to this Mailbox” Step 12: Type in “SPAM” in the box for Destination and press “Finish” Step 13: Close the My Filters pop-up window Step 14: Now to test the new filter you should create a test message to your own address with the word SPAM in the subject and whatever you want for the body, then press “send”
	Contact Information...
	The Webmaster at The Rim Internet for general questions or support tammy@therim.com for billing questions www.therim.com for web site information and our services.
	Other Comments or Concerns about our E-Mail or Internet Service Please Address to Jack Wood... help@wmonline.com

Setting up E-Mail Filters Windows 98 & Windows XP