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Web Site Service
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Updated 03-09-06
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 New Tech Support HoursM-F 8am to5:30 pm, Saturday 9-2 Local # (928) 368-6085, Toll free # 1-888-250-1694. |
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| Virus - Worms -
Spyware are and should be major concerns for all users of the Internet. New
virus are being found almost daily that may attack your computer and cause
trouble with your system - Internet connections or programs. It is not suggested any more you maintain a current anti-virus
software package , it is required if you do not want to be infected or
concerned ! Viruses most commonly spread via e-mail , this can be monitored, this will prevent most virus attachments from being delivered, as well as you using your e-mail with caution not to open any attachment unless you know what it is will help prevent infection. But the story changes now viruses such as the sasser spread quickly and have nothing to do with e-mail, also a different type of infection is referred to as spy-ware , this seems to be most commonly spread via web sites that add cookies and or add or adjust files on your system that may and often cause changes with your system and or web browser ex: changing start page , causing pop-ups , trouble searching , tracking your activities, to name just a few... Spyware can be found on most system that do not have protection ! We will do what we can to stop e-mail viruses and help protect your system , you must also follow 3 simple rules to help prevent these threats. 1. Keep anti-virus software on your system. Do not do updates weekly , schedule updates to be done automatically. Look at Nortons Latest Virus Threats and consider if your virus updates were done 1 week ago how may new viruses that you are not protected against. Also viruses spread before they are known and can be stopped by the anti-virus software you are running, of course that is why they have updates. By keeping your Anti-Virus up to date you will also help prevent viruses from spreading. You might also try to run a free copy of AVG Antivirus , it is finding some concerns that Norton Anti-Virus is not. 2. Keep your Windows Operating system up to date: Microsoft has free updates for all of there operating systems. Critical updates as well are required to help protect yourself against virus threats. As the sasser worm that hit the news early May and many other threats you don't hear about, Microsoft can stop the spread of the sasser and other viruses and help protect your system from being infected or re-infected. To update Microsoft when your using Internet Explorer click tools , windows updates ,, or click here. 3. Run Spy-ware software on your system: If you spend a lot of time surfing the net run this software weekly, one here the staff uses is free called Spy-Bot. or you might try Ad-ware and A2 Squared. The Rim Internet / White Mountains Online cares enough to run virus checks for all of your incoming and outgoing e-mail. Most viruses are spread via e-mail attachments, in the form of program files with the extension of zip - com - exe - scr and pif files. Most e-mail users who send legitimate attachments send pictures with the attached file being of .jpg , bmp or gif. or documents attached as .doc or .txt , theses type of files are data files, most e-mail users never send program attachments only data files so this new filter should not affect your service. We have put a new filter on our mail service that will not allow program files to be sent or received , our new filter will stop .zip , .exe, bat, pif , and .scr files from being sent or received by our e-mail service. This Filter Will Not Stop any data files just program attachments ! but it should stop 99% of viruses sent or received via e-mail, even the new ones not yet listed by Anti-Virus Companies.We will deliver all e-mail to you that has data attachments. This should protect all of our Internet access clients from most know viruses on the Internet, this is not a reason why you should not be running current up-dated software on your personal computer. The Rim Internet & White Mountains Online will do what we can to protect and service our clients, you need to make sure you help protect yourself with your own current anti-virus software running. |
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| Our e-mail service to our Internet access clients is free, our monthly charges is for Internet Connection. We will continue to do what we can to help you and most of our clients who use our free e-mail service to filter and guard against Junk E-mail, referred to as Spam. Let us know this is working, or not, for you. I will monitor the system closely and adjust when needed. We also wish to let you know that you can also receive free e-mail accounts from www.yahoo.com or www.hotmail.com, they will not protect against Porn or viruses as we do but it is your choice, you have a free e-mail with us if you use it or not, so if your not using it you might check it out. Thank you for Working with us, I hope you understand that we feel we have the best Internet Access Fast V.92- Dial-Up DSL - Never Busy - Professional Support. We also wish to offer you the best and safest E-Mail services available, it would be easier for us not to deal with Spam and Viruses, but as you know it has become a concern in Cyber Space with almost everyone and we wish to help. I hope the new filters will help you, you will have to help monitor your e-mail and let me know if you ever have any problems with your internet services. Jack Wood. |
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| For a Free Online
Virus Check I recomend www.pandasoftware.com For Anti-Virus Software and information I recomend Norton Anti-Virus or www.pandasoftware.com or Mcafee.com You may also wish to try Spy Bot software , this software will look into your system to help idenify spywhere , this is software that may get into your system and cause pop-up while your browsing the net , spywhere may cause internet connection trouble , as well as spyware may allow someone to monitor your connection and web sites visited. |
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Here is what a few of our clients have to say |
We are
currently extremely satisfied with wmonline as a server and the new
protection you have given us makes this even more true. We know we made the
right choice from the beginning. Jim and Edna Mick Well Jack, GOOD FOR YOU ! This is a great way to keep your customers happy ! Anne Seal WOW ! Thank you all Mary Blier Jack- The anti-vius package is just great - thank you. I have been after Dean Moody to sign up with you and I see he finally did. Service has been great Thank you. Bob Hansen That's good news. Have the latest Norton here, but can't have too much protection. Dennis Thanks very much, Jack. I appreciate it. I forwarded this to an almost client. They were going with White Mountains but you guys couldn't get them on, at that time, for the valley. Thought they might be interested in what they are missing. Wallie Simpson Jack, hhhhhmmmmmm thank you ! Guess what I had this past week ? Yeppers that stupid Badtrans, luckily not the really bad one. Hey from someone whose been there GOD BLESS YOU ! Sincerely, Jeanette Jack, Great work. I know I've been bothered by viruses in the past that clogged up my system. To see there is a way you can stop them on your end is good news to me. Why don't you guys sell starband ? Jerry Reamer I was SO impressed with you anti-virus software. You detected a virus and wouldn't let it in to my mailbox this week. Thank you. I plan to never switch to another internet provider ! You're wonderful and appreciated ! A satisfied customer ( Kieth) |
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If I told you that " you were sent a virus" |
The Anti-Virus
software on our mail server found an e-mail sent to you that did not meet all
the requirements of a valid email and or this email had an attachment that the
code was recognized as being of concern. If you were told you were sent a virus
, this also means that it was caught and we did not deliver this email or
attachment to you. We also sent a copy of this notification to the sender of
this e-mail message as well as their postmaster. There is no required actions
you need to take. |
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What to do if I tell you, "you have sent a virus" |
This has to be
taken care of , you can generally remove a virus yourself with one of many free
anti-virus software packages on the market. Check the bottom of this page for
free anti-virus software you can download from the Internet. You can also bring
in your system to us or a good computer repair store for system diagnostic. We
charge $49.00 for Norton Anti-Virus , and $35 if you want us to install -
update - and check your system. If you do not take care of a reported virus you
will be jeopardizing information on your system as well as everyone in your
address book may receive this virus even without you sending mail to them (
viruses can and will spread automatically). If it is reported that you have a
virus take care of it before you use any e-mail software.Computer Virus Report |
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What is a computer virus. |
A computer Virus
is a program or code that some-one writes to spread its own code to other
computers , or to attach itself to another program that could cause improper
instructions to existing computer programs causing improper re-actions from the
system software. This may cause a loss of files , and or software not operating
properly. |
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How does a virus spread in computers. |
A Virus is
attached to existing code or programs and usually would spread with sending or
coping files to another computer, example e-mail. |
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How do I know if I have a virus. |
Most users who
have a virus on their system do not know that they are infected. Unless you are
running a current up to date virus scanning software on your system, you should
assume you have a virus ! You can't know unless you are running Updated
Software |
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What does a Virus do when it's in my computer. |
A virus is a set
of instructions to cause something to happen, to your system, to other systems.
The instructions can cause no damage to your system or others, it may just
spread, or the instructions may cause loss of files on your system or others.
Most viruses do not cause damage, they spread and may cause problems with
servers, Some viruses will destroy all your data ! Don't take any chances, make
sure your protected. |
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What to do if you have a computer virus. |
There are many
free virus cleaners on the Internet, you can use one to get ride of most
existing viruses (check the web links at the bottom of this page), You
should purchase and update Anti-Virus software on you PC or within an
office be sure the staff has Anti-Virus Software running ALWAYS. It is one
thing to have a virus on your system, it's another subject when you are sending
a virus to other systems. To Protect yourself and others in your address book
YOU SHOULD ALWAYS MAINTAIN CURRENT ANTI-VIRUS SOFTWARE ! You certainly would
not want to spread a virus, or to be known as spreading a virus, or to
jeopardize any software or data on your system, or to cause problems on someone
else computer because of your virus ! |
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How do I stay protected against computer viruses |
When you purchase
an Anti-Virus Software package you are generally entitled to free updates for
90 to 360 days. Most up-dates are provided over the Internet through the
manufacturers home page. New viruses come out each week, be sure that any
Anti-Virus software you are running is maintained with current updates. When
you purchase this software most programs have the availability of running wile
your computer is on, and should auto protect your system wile you are sending
and receiving files. Be sure to turn on the auto protect feature with your
Anti-Virus Software. |
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| You may also
find useful information from
Microsoft Web
Site regarding computer viruses. |
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How did I learn so much, How do you find out More ! |
Not everything
you want to know is on the Internet, but the information on viruses are. A few of the most popular anti-virus software packages on the market are... Norton Anti Virus McGaffee Anti Virus Sophos Anti Virus |
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This document maintained by:
The Webmaster at The Rim
Internet |
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